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Hiring in India

Our startup Gridstone Research is now about 140 strong in Mumbai. So far hiring in India has been a mixed bag. Some hard work that has paid off. And some frustration.

We have broadly two streams in India. Research and Technology. The Research Operations carry out the analysis which goes as content in our product. The software for the product is developed by Technology.
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Land Acquisition: Big Hurdle for Indian Manufacturing

As Mamata Banerjee enters the 21st day of her fast over the ‘forcible acquisition of farmland’ in Singur for a Tata Motors factory, one pauses to reflect upon one of the biggest hurdles that faces heavy manufacturing in India – land acquisition. What started with Narmada Bachao Andolan is now reaching fever pitch. And it is going to get worse before it gets better. More »

Notes from TiEcon Delhi

I attended TiEcon Delhi for a day in October. The energy in the main hall and the deal-making in the lobby outside, spoke volumes about how hot the Indian venture scene is. I met old friends as well as some new entrepreneurs. And came away with much to chew on.

Startups in India have opportunities and challenges that are quite different from the ones in the US. Ditto for VCs. A few observations: More »

My Government School

I grew up in a small town called Hisar in Haryana. My father was a Professor at Haryana Agricultural University and I did most of my schooling at Campus School. As the name suggests, the school was meant for the children of University staff.

I left Hisar after my 10th boards. On trips back to Hisar to see family I would drop in for a chat with my school teachers. Then my family left Hisar and I never went back until recently the internet brought some of my old school mates together. On this trip to India I went back to Hisar and to Campus School after more than 20 years. It was quite a trip down memory lane. More »

FDI Controls in India - what are they really about?

From time to time you hear some government minister or bureaucrat in Delhi making a proclamation that the FDI limit (Foreign Direct Investment) on such and such industry has been raised from X% to Y%. The press dutifully covers it, the Communist parties huff and puff about it and another credit is chalked up on the Indian government’s liberalization scoreboard. But most people like me, remain uninformed about the issues behind the decision. More »

Indian startups making a mark

Last week’s post on IndiaPost raised quite a storm of comments. Some of them were supportive of my central thesis that for Indian citizens to get better public services the issue of labour flexibility within public service organizations is the most important one to address. Many were not. Of these some thought that IndiaPost has actually done well, given the circumstances, and that I was looking at the glass half-empty.

So for a change, let’s look at the glass half-full. Let’s talk about some Indian startups that are being noticed.
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Indian Public Services - Crying for Change

An article on the Indian Postal Service in the Wall Street Journal (subscription required) portrays the service so pathetically, it almost reads like a children’s book describing a distant kingdom where everything goes wrong all the time. Unfortunately, this is no fairy tale. It is very, very real.

Here are some damning stats and facts about Indiapost: More »

Tech Blowback

Heard this really interesting anecdote from friends at Infosys.

Infosys’ Enterprise Solutions group implements ERP and other packaged software for their clients. Infosys also does ongoing maintenance for software companies on their packaged software. Sometimes ongoing maintenance involves what is called Level 3 support where a software developer needs to take the call from a user because it goes into detailed technical stuff.

So the story goes like this. Infosys ES while implementing a package for some client in the US encountered a problem with the software that they needed help with before they could proceed. They talked to the client who told them to call the software vendor’s help line. The Infosys consultant in Pune then calls the vendor’s toll-free number. He starts talking to the guy at the other end. He’s getting this echo on the phone. He walks towards the voice and lo and behold, the guy on the other end of the phone is right there in Infosys Pune on the same floor!

The Unfinished Business of Labour Reform

Property rights form the fundamental bedrock of capitalism. In a capitalistic society an individual’s right to own property and dispense with it as he deems fit, must be protected. Only then is the individual encouraged to invest money and effort to add to his property. (Here the term property applies to all assets, not just real estate)

If India is to keep the momentum going on its recent economic growth, it must strengthen the pillars that hold up the edifice of capitalism in the country. Property rights are the most important ones. There are many laws like the rent control act that impact an individual’s right to property. In some cases, the inability of the state to protect its citizens’ property may be construed as something that erodes property rights. I see labour inflexibility in India in the same light. Many will not agree with me on this. I believe that shareholders of a company ‘own’ the company. Not allowing the company to conduct its business as it deems fit, including hiring and firing employees, is in effect constraining the shareholders’ rights to property. More »

The Future of Business English

If you are in India you probably hear the phrase ‘Tell me’ many times a week from someone who just answered your call. The phone conversation goes something like this. ‘Hi, this is Basab.’ The other guy says ‘Oh hi Basab. Tell me.’

‘Tell me’ is a literal translation of ‘Bolo’ in Hindi or something equivalent in other Indian languages. This is a uniquely Indian phrase. Good English would require ‘Tell me’ to have an object at the end of it. Like ‘Tell me why’ or ‘Tell me something’. More »