Comments on: What I Am Upto http://6ampacific.com/2010/03/03/what-i-am-upto/ Basab Pradhan's weblog about business and life in a 'flat world'. 6 AM Pacific is the best time for a global conference call. Thu, 09 Sep 2010 18:19:40 +0000 hourly 1 http://wordpress.org/?v=3.0.1 By: basab_prad13041 http://6ampacific.com/2010/03/03/what-i-am-upto/comment-page-1/#comment-18447 basab_prad13041 Tue, 22 Jun 2010 21:19:13 +0000 http://6ampacific.com/?p=737#comment-18447 Alok - the book is about the Offshore industry, not about Offshore outsourcing. So I'm sorry but you won't find an answer to your question in the book. Alok – the book is about the Offshore industry, not about Offshore outsourcing. So I'm sorry but you won't find an answer to your question in the book.

]]> By: Alok http://6ampacific.com/2010/03/03/what-i-am-upto/comment-page-1/#comment-18415 Alok Sun, 20 Jun 2010 19:28:22 +0000 http://6ampacific.com/?p=737#comment-18415 Basab, I would be interested in reading the book. Your blogs are thoughtful and so will your book. What I'd like to see in the book is - what are the key points on which a customer makes a decision on whether or not to outsource/offshore. During the opportunity assessment, does the customer thinks of cost arbitrage due to wage differences and does he also take into consideration productivity of offshore resources as compared to resources present onsite ? Basab, I would be interested in reading the book. Your blogs are thoughtful and so will your book. What I'd like to see in the book is – what are the key points on which a customer makes a decision on whether or not to outsource/offshore. During the opportunity assessment, does the customer thinks of cost arbitrage due to wage differences and does he also take into consideration productivity of offshore resources as compared to resources present onsite ?

]]> By: Rao_v http://6ampacific.com/2010/03/03/what-i-am-upto/comment-page-1/#comment-18376 Rao_v Thu, 17 Jun 2010 15:49:18 +0000 http://6ampacific.com/?p=737#comment-18376 How far is the book from its release? How far is the book from its release?

]]> By: Kumar http://6ampacific.com/2010/03/03/what-i-am-upto/comment-page-1/#comment-18070 Kumar Mon, 24 May 2010 19:41:53 +0000 http://6ampacific.com/?p=737#comment-18070 Hi Basab, Looking forward to the book! I'm sure it will be as interesting and logical as your blogs :) Good luck and best wishes... Hi Basab,
Looking forward to the book! I'm sure it will be as interesting and logical as your blogs :)
Good luck and best wishes…

]]> By: Paddy http://6ampacific.com/2010/03/03/what-i-am-upto/comment-page-1/#comment-17689 Paddy Sun, 18 Apr 2010 07:20:04 +0000 http://6ampacific.com/?p=737#comment-17689 Hi Basab, Will be great to see a book from you. Your blog posts have been an interesting read and the book will be as well. I would like to see the evolution of BPO and what future has in store in terms of impact due to technology, internet etc. Paddy Hi Basab,

Will be great to see a book from you. Your blog posts have been an interesting read and the book will be as well.

I would like to see the evolution of BPO and what future has in store in terms of impact due to technology, internet etc.

Paddy

]]> By: Dip http://6ampacific.com/2010/03/03/what-i-am-upto/comment-page-1/#comment-17476 Dip Wed, 31 Mar 2010 03:15:58 +0000 http://6ampacific.com/?p=737#comment-17476 Hi Basab, Congratulations. Incase you are planning to touh upon socio-economic changes due to this IT phenomenon or HR related challenges in offshore I may like to contribute few cents. Hi Basab,
Congratulations. Incase you are planning to touh upon socio-economic changes due to this IT phenomenon or HR related challenges in offshore I may like to contribute few cents.

]]> By: Krishna http://6ampacific.com/2010/03/03/what-i-am-upto/comment-page-1/#comment-17249 Krishna Fri, 12 Mar 2010 11:02:20 +0000 http://6ampacific.com/?p=737#comment-17249 Having gathered enough intelligence and being an early insider, I guess you will focus on "what India's IT vendors should not be doing and what overseas clients can reasonably expect". My two cents for starters - India's IT vendors should stop masquerading callow coders as "business transformation specialists" that they vow to engage under SLA clauses thereby making a fool of themselves. Overseas clients should insist on a representative of the actual team to be present at the kick off meets and be a signatory to the SLA so that hollow, inexecutable promises don't find place in the operative gospel. The days of management promising one thing and the team on the turf not being able to keep up with it are clearly last decade. Having gathered enough intelligence and being an early insider, I guess you will focus on "what India's IT vendors should not be doing and what overseas clients can reasonably expect". My two cents for starters – India's IT vendors should stop masquerading callow coders as "business transformation specialists" that they vow to engage under SLA clauses thereby making a fool of themselves. Overseas clients should insist on a representative of the actual team to be present at the kick off meets and be a signatory to the SLA so that hollow, inexecutable promises don't find place in the operative gospel. The days of management promising one thing and the team on the turf not being able to keep up with it are clearly last decade.

]]> By: Basab Pradhan http://6ampacific.com/2010/03/03/what-i-am-upto/comment-page-1/#comment-17217 Basab Pradhan Wed, 10 Mar 2010 01:38:59 +0000 http://6ampacific.com/?p=737#comment-17217 "Currently they are too busy counting the easy money, IMHO and are in no hurry to think about this. This may be changing quickly. I can sense that for the first time companies that have had it easy in a growing industry are having to compete for it, and hard. That is why this book will be timely. "Currently they are too busy counting the easy money, IMHO and are in no hurry to think about this.

This may be changing quickly. I can sense that for the first time companies that have had it easy in a growing industry are having to compete for it, and hard.

That is why this book will be timely.

]]> By: Rao V http://6ampacific.com/2010/03/03/what-i-am-upto/comment-page-1/#comment-17215 Rao V Tue, 09 Mar 2010 21:41:02 +0000 http://6ampacific.com/?p=737#comment-17215 Basab, Honestly, if you take away the labor arbitrage, what has really come out or has been created out of this $50 b industry ? Neither there has been a single true innovation or they really have been able to climb up to do high value consulting or Products/Productized Services. We all know that the so called global delivery and engagement models, stripped of its fancy constructs do not mean much. Of course, this is not to discredit the sheer value/wealth which been created over the years by this Industry single handedly and the work behind that. But as a Industry when benchmarked against its Peer Cos in other Industries (Retail,Auto) has consistently underachieved and has been Overrated. It had an easy run due to Market "push" , and High margins without trying too harder. How much of the business awarded to Offshore Co's is really based on its value creation potential rather than Cost arbitrage? There in probably lies some thing to explore for your book, on the direction Cos need to go in future if they have to step up and has been one of favorite thinking themes. Currently they are too busy counting the easy money, IMHO and are in no hurry to think about this. Basab,
Honestly, if you take away the labor arbitrage, what has really come out or has been created out of this $50 b industry ? Neither there has been a single true innovation or they really have been able to climb up to do high value consulting or Products/Productized Services.
We all know that the so called global delivery and engagement models, stripped of its fancy constructs do not mean much. Of course, this is not to discredit the sheer value/wealth which been created over the years by this Industry single handedly and the work behind that. But as a Industry when benchmarked against its Peer Cos in other Industries (Retail,Auto) has consistently underachieved and has been Overrated. It had an easy run due to Market "push" , and High margins without trying too harder. How much of the business awarded to Offshore Co's is really based on its value creation potential rather than Cost arbitrage? There in probably lies some thing to explore for your book, on the direction Cos need to go in future if they have to step up and has been one of favorite thinking themes. Currently they are too busy counting the easy money, IMHO and are in no hurry to think about this.

]]> By: skag http://6ampacific.com/2010/03/03/what-i-am-upto/comment-page-1/#comment-17174 skag Thu, 04 Mar 2010 18:11:40 +0000 http://6ampacific.com/?p=737#comment-17174 I would surely expect a chapter on customer acquisition. How do you go about getting a customer from US when you are in a start-up mode in India? I would surely expect a chapter on customer acquisition. How do you go about getting a customer from US when you are in a start-up mode in India?

]]>